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Build-Operate-Transfer |
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As a recognized outsourcing pioneer, CPI is well-positioned to provide strategic partnerships for BPO industry newcomers to China. The BOT business model is ideal for planning, setting up and staffing captive centers in China. CPI operates these initially to let clients leverage its best-practices solutions, local business relationships and workforce development capabilities.
After a specified time or production level, the operation transfers to the client with these valuable assets:
- Trained management and staff
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Developed process architecture |
- Equipped, furnished work sites
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Multi-layered security safeguards |
- Software and intellectual property
| Optimize efficiency Establishing a platform in China is a cost-effective step toward serving the world's fastest-growing market, but outsiders face barriers. The BOT model leverages third-party relationships and expertise with:
- Site selection and development
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Government licenses and permits |
- Lease negotiation and remodeling
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Custom technology adaptations |
- Recruiting, training and retention
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Process and knowledge transfer |
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Benefits
- Scalability during development cycle lets partners gain a competitive edge with an enhanced global footprint.
- Clients focus on marketing while their China operation expands as needed with reliable oversight.
- Client ultimately takes ownership of a mature, production-tested system that operates efficiently and securely.
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Variable pricing Alternative project-fee arrangements let clients align needs and budgets flexibly:
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Transaction volume-based |
FTE-based ( hourly rates ) |
- Hybrid blend ( fixed and variable )
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Gain-sharing ( risk reward model ) |
Service Level Agreement clients can use experienced teams at CPI production facilities for immediate access to quality-assured services with rapid turnaround.
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