Global Outsourcing News 
July 2009
No. 46

'New Dawn' report: Bright outlook for China BPO

We've heard it before, and you probably have as well. Still, it's gratifying to see fresh confirmation that "China has emerged as a favorable destination for information technology and business process outsourcing."

That conclusion comes from two analysts at KPMG China, a branch of the influential consulting network. "China has positioned itself as a key location by enhancing skill availability, making focused investments and addressing IPR concerns," they say in a recent report titled "A New Dawn: China's Emerging Role in Global Outsourcing."     

The firm's 40-page analysis notes that "Chinese vendors have also advanced to offering specific knowledge in such areas as banking, insurance and healthcare" – three industries served by CPI. Naturally, we're pleased that KPMG says "China's emerging outsourcing players already have strong credentials." Independent endorsements of this type affirm the success of a vision we've pursued since 1998 – providing world-class, innovative business support .

Michael Liu
President, CPI
mliu@compupacific.com

Trends in Outsourcing
Cost cutting in U.S. to drive BPO healthcare business
July 2, 2009, Reuters

Outsourcing of healthcare services is expected to gain momentum as U.S.-based government agencies and healthcare firms are forced to cut spiraling costs and deal with a shortage of qualified personnel. BPO firms  handle claims administration, supply chain logistics, finance and accounting, billing, human resources management and customer relations.   More >>

CPI News
CPI retains position among Top 10 BPO providers in China
July 13, 2009, News release

CompuPacific International is honored for a second consecutive year as one of the Top 10 business process outsourcing providers in China. CPI received an Award for Excellent Outsourcing Companies from the ChinaSourcing trade group during the 2009 China Software and Information Service Outsourcing Summit in Beijing.

Three industry research reports were issued at the June 12 event, organized by the Ministry of Industry and Information Technology and the Integrated Circuit Promotion Center (CSIP).

"Recognition from business associations reinforces our commitment to deliver efficient, accurate, cost-effective services dependably to clients on four continents," says Michael Liu, CPI founder and chief executive.