Global Outsourcing News .
November 2008
No. 38
Site of Our Production Center Gains Attention
Location is a vital ingredient for delivering top-quality BPO services cost-effectively. CPI clients have benefited for more than 10 years from our main production center’s location in Xi’an Software Park, part of a technology and university hub in western China.
Advantages of this global outsourcing center were described recently during a three-city U.S. tour by a Xi’an delegation that included government officials, Larry Pei of CompuPacific and others. The trade mission visited California’s Silicon Valley, Chicago and New York
Jing Zhao, Vice Director of the Xi'an High-Tech Zone, told American executives that more than 800,000 students attend the 30 universities in Xi’an, which is China’s third-largest academic center after Beijing and Shanghai. Over 10,000 students earn master’s and doctoral degrees in the city each year, Zhao added, according to a news release.
Delegation members also spoke about workforce stability, robust telecommunications capabilities, intellectual property rights protections and other legal safeguards adopted by China to make the business climate more attractive to international companies. Agreements negotiated earlier were signed with Applied Materials, Honeywell, Citibank and two other companies during the tour.
As business resources in Xi’an gain wider recognition, we are proud to be among its earliest providers of business process outsourcing. Well-established training and recruiting relationships with several universities in the city support CPI’s expansion of vertically integrated solutions for the banking, financial services and insurance industry.
BPO Industry Roundup .
Beyondsoft CEO sees Outsourcing Advantages in China
November 2008, Tholons Review Newsletter
“China is probably more innovative” than India when it comes to managing business processes, says Ben Wang, president and CEO of Beyondsoft, which provides ITO and BPO services from both countries. “Chinese talent is more likely to ask ‘why’ and if there is a better way to get what the client asks,” he adds in response to questions from Tholons, a global advisory firm based near Washington, D.C. Wang also mentions cost and infrastructure advantages as among “the major drivers that boost China’s importance in the services globalization space.”More >>
Trends in Outsourcing .
Index Indicates BPO Total Contract Value on Rise
October 15, 2008, Market Wire
Despite the credit crunch and economic downturns, the total contract value of BPO agreements grew by 28 percent in the past 12 months, according to a “BPO Index” compiled by NelsonHall, a Boston-based industry analyst. It also reports there was an overall 13-percent increase in contract signings in the commercial and civil government sectors for the first nine months of 2008. More >>
CPI News
CompuPacific Director Speaks at Major Financial Services Conference
October 18, 2008, News Release
Lv Hao, domestic director of CompuPacific International, is among five dozen industry leaders invited to deliver presentations at the Financial Data and Information Asia 2008 conference Nov. 18-19 in Beijing. The event, organized by the Global Leaders Institute, Ltd., is expected to attract more than 350 executives involved in Asia’s banking, insurance, fund management and investment industries.
The two-day conference at the Intercontinental Hotel will help companies move toward Enterprise-wide Data Management, reduce operational risks and comply with regulations. Discussion topics include data warehousing, disaster recovery, new data protection technology and data mining applications to improve customer satisfaction and efficiency.
The event, promoted with the slogan “Building the Bridge Between IT and Business Information Management,” is endorsed by the Enterprise Data Management Council.
Other top-level speakers will represent HSBC Investment Bank, UBS, Credit Suisse, Allianz Investment Bank, the World Bank and other enterprises. CPI is one of three Presentation Sponsors. More >>
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