Global Outsourcing News
September 2008
No. 36
We’re growing – and so is this newsletter
Our vision and reach have widened steadily during the decade since CompuPacific International was created to connect Western business practices with Chinese technology and skilled labor resources. We now operate in the United Kingdom, Australia and the Philippines, as well as in China and the United States.
So this newsletter, born in October 2005, also deserves a broader focus that looks beyond advances in China. News roundups this month include a commentary on the Philippine outsourcing industry and a Gartner study of top offshore services locations. There’s also an article about trends in human resource outsourcing (HRO) – an addition to CPI’s vertical suite of business efficiency solutions.
I hope the expanded content you’ll see from now on makes this a more useful digest for keeping up with worldwide developments and thought leadership in our growing industry.
BPO Industry Roundup
BPO growth spurs need for executive search services
August 20, 2008, ABS-CBN News Online
Demand for third-party executive search services is increasing as business process outsourcing service providers grow rapidly and expand globally. A recent international survey by the Association of Executive Search Consultants confirmed high demand across industries for senior financial, human resource and professional services executives in Asia Pacific. In the Philippines, the BPO industry is the principal source of demand. More>>
Trends in Outsourcing
Advantages of outsourcing in revenue management
August 20, 2008, Travel Distribution News
Outsourcing in the hotel industry increasingly includes bringing in an external revenue manager to collect and analyze financial data. A revenue manager from outside the company provides an objective look at the market situation and growth projections. Other advantages are cost effectiveness, quick reaction to changes, increased more productivity and valuable expertise. More>>
CPI News
CompuPacific Recognized as Outsourcing Leader in Five Categories
August 25, 2008, News release
BEIJING – CompuPacific International, a global provider of business process outsourcing (BPO) solutions, is affirmed as an industry leader in five specialty areas of the 2008 Global Outsourcing 100 list.
Newly released sub-lists from the International Association of Outsourcing Professionals (IAOP) recognize CPI’s top-rank status in these fields:
• Top 10 Companies in China by Employment
• Best 10 Companies Focused on Healthcare Industry
• Best 10 Companies Offering Human Resources Management Services
• Best 20 Companies Focused on Insurance Industry
• Best 20 Companies Offering Document Management Services
The Global Outsourcing 100 list and domain sub-lists are authoritative confirmations of size, proficiency and performance. "We are proud to earn positions on five sub-lists," says Michael Liu, CEO of CompuPacific International. "It highlights our strengths in the global outsourcing industry and recognizes us as one of the leading providers in HRO and document processing."
The company, which operates on four continents, ranks alongside Accenture, Beyondsoft, Convergys, Neusoft, Pitney Bowes, Xerox and other major firms in several categories. More>>
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