Global Outsourcing News

March. 2008

No.30 

Europe office expands our client support
CompuPacific Europe, Ltd. now provides onshore customer services from our newest office in Liverpool, UK. Managing Director Jon Aries, an experienced corporate manager and specialist in the “Smart Partnering” model of global sourcing, oversees vertically integrated solutions for companies in health care, banking and financial services, insurance, government, publishing and other industries.

This latest base in a center of finance, technology and international call centers extends our presence to four continents. It also reflects closer business and economic relationships between the European Union and China.

The U.K. managing director’s background includes experience as a group purchasing executive, commodity trader and outsourcing transformation leader for a major consumer and business services provider. At a 2006 OutsourceWorld conference in London, Jon presented a case study of the knowledge transfer and organizational change he managed at RAC Motoring Services.

Now he and Peter Carter, a veteran business process management executive who is Marketing Director of CompuPacific Europe, will meet leaders from various industries this spring in four U.K. business centers. Our team will describe China’s top-quality BPO services and show how companies gain access to its domestic market through CompuPacific’s proven “Build, Operate, Transfer” model. May events are scheduled in Edinburgh, capital of Scotland, and the British cities of London, Manchester and Bristol.

CompuPacific’s enlarged reach, detailed further in a news release below, reinforces our global capabilities and position at the forefront of an industry that we helped develop in China. This is our 10th year of providing custom solutions reflecting detailed knowledge of Western business practices. We reached this milestone with support from clients, business partners and dedicated employees.
  
Michael Liu
President, CPI
mliu@compupacific.com 
 
 
BPO Expansion in China 
Services Vendors Look Beyond India as Offshoring Matures
February 29, 2008, Pierre Audoin Consultants news release
China is among the new locations of choice for IT services suppliers that are looking to open offshore sourcing centers. The 20 largest IT services suppliers operating in the UK have opened 21 new global delivery centers since the beginning of 2007, but only two are in India. In contrast, BT Global Services, EDS, IBM and TCS set up four in China. “Vendors are looking to reduce their reliability on India’s heated labor market,” explains Nick Mayes of Pierre Audoin Consultants, a European market research and strategic advisory firm. More >>

Advances in China      
Xi’an to create VC investment guidance fund
February 19, 2008, SinoCast
A venture capital investment guidance fund will be created by the Xi'an High Technology Development Zone to encourage more financiers and investment managers to the zone. Its administrative committee signed strategic cooperation agreements with DFJ Dragon Fund and China Science & Merchants Venture Capital Management Co., Ltd. A 500-million (CNY) fund reportedly will be created during the next four years to provide tax subsidies and other incentives for new venture capital offices.   More >> 
 

CPI News
CompuPacific launches in Europe
News release

CompuPacific International, the leading BPO provider in Xi’an China, is expanding its operations by opening a European office. CompuPacific Europe, Ltd. (CPE), based in Liverpool, U.K., will be the exclusive provider of CompuPacific’s business process and IT outsourcing services in Europe.

CompuPacific offers the cultural, managerial and technological bridge between Europe and China that allows forward-thinking companies strategic China market entry, streamlined workflow, sustainable cost savings, market advantage and increased revenue.

Jon Aries, Managing Director of CPE, signed the relationship agreements in Xi’an. “This is a very exciting time to be involved in business process outsourcing with China,” he said. “CompuPacific is a fast-growing company with contracts in place with major organizations across America, Australia and the Chinese domestic market. We are delighted to be launching and look forward to many years of success in the European market.”

Michael Liu, Company President, also welcomed the opportunity to develop business in Europe. “We are prepared to work with European companies to help streamline their business processes, improve efficiency and reduce back-office costs,” he said. “CompuPacific Europe will be working with organizations across the regions that are seeking to develop their own operations in China, taking advantage of its highly qualified workforce and the lower costs.” Mr. Liu hopes to assist more enterprises though CompuPacific’s proven “Build, Operate, Transfer” model.